Question 1

How quickly can I get started with Rai Logistics?

Accepted Answer

Most carriers are fully set up and dispatched within 24-48 hours. We just need your MC authority info, insurance details, and preferred lanes. Give us a call and we can often have you on a load the same week.

Question 2

What documents do I need to get started?

Accepted Answer

You will need your MC Authority number, Certificate of Insurance (COI), W-9 form, and a signed dispatch agreement. Our team will guide you through the entire process during your setup call.

Question 3

Do you work with owner-operators nationwide?

Accepted Answer

Yes! We dispatch trucks all over the United States. Whether you run dedicated lanes or want flexibility to go where the best freight is, we have got you covered coast to coast.

Question 4

What is the difference between contract and percentage plans?

Accepted Answer

Our contract plan is a fixed monthly fee with dedicated support and all services included. The percentage plan charges a small percentage of your gross (5-7% depending on equipment type). Many drivers prefer percentage because you only pay when you are making money.

Question 5

Can I cancel my service at any time?

Accepted Answer

Yes. We believe in earning your business, not trapping you in contracts. Our monthly agreements can be cancelled with proper notice. We are confident our results will speak for themselves.

Question 6

Do you provide factoring support?

Accepted Answer

While we are not a factoring company, we work seamlessly with most factoring companies. We ensure all paperwork is completed correctly and submitted promptly so your payments process smoothly.

Question 7

How do you find loads for my truck?

Accepted Answer

We use a combination of load boards (DAT, Truckstop, etc.), direct broker relationships, and our network of shippers. Our dispatchers are skilled at finding the best paying loads for your specific equipment and preferred lanes.

Question 8

What equipment types do you dispatch?

Accepted Answer

We specialize in Box Trucks, Dry Vans, Reefers, Flatbeds, and Power Only carriers. Each equipment type has dedicated dispatchers who understand the unique needs and best freight opportunities for that trailer type.

Frequently asked questions

How quickly can I get started with Rai Logistics?

What documents do I need to get started?

Do you work with owner-operators nationwide?

What is the difference between contract and percentage plans?

Can I cancel my service at any time?

Do you provide factoring support?

How do you find loads for my truck?

What equipment types do you dispatch?

Will I have a dedicated dispatcher?

How do detention requests work?

What are your business hours?

Do you handle the rate confirmation paperwork?

What makes Rai Logistics different from other dispatch services?

How are your percentages so competitive?

Ask a dispatcher, not a search bar

Ready to get started?

Frequently asked questions

All questions

How quickly can I get started with Rai Logistics?

What documents do I need to get started?

Do you work with owner-operators nationwide?

What is the difference between contract and percentage plans?

Can I cancel my service at any time?

Do you provide factoring support?

How do you find loads for my truck?

What equipment types do you dispatch?

Will I have a dedicated dispatcher?

How do detention requests work?

What are your business hours?

Do you handle the rate confirmation paperwork?

What makes Rai Logistics different from other dispatch services?

How are your percentages so competitive?

Ask a dispatcher, not a search bar

Ready to get started?